Ask about Carpets

How to measure a room?

You’ll need a tape measure, pen or pencil and some paper

Firstly, draw a simple plan of the room to put your sizes on. When measuring your room, you should always ensure that you keep the flooring running in the same direction to maintain texture, pattern and colour consistency. If you change the direction then the pattern, texture and the pile of the carpet will reflect the light differently. When measuring a room, simply measure from the furthest skirting board at the longest and widest points of the room remembering to measure into the doorway as the room will be slightly wider there. Also, take care to measure into any bay windows and doorframes when measuring the length, as carpet should end under a door. See the image below:
How to measure your room for carpet, vinyl and wood
How to measure your room for carpet, vinyl and wood
  Always add 5cm (2″) minimum to both the length and width of the carpet measurements. The majority of carpets are 4 metres or 5 metres in width (4mx 5m), if your room is slightly over this width don’t worry we can join the carpet professionally with heat seam tape. Do not forget CarpetWays offer a Free Measure service if you are upto 10 miles from your local store. This removes the worry of you getting it wrong!
I have a red wine stain on my carpet. How do I remove it?
Blot as much of the stain as possible use paper towels or a clean dry cloth. Then mix two cups of warm water, one tablespoon of white vinegar and one tablespoon of a dishwashing liquid in a bowl. Using a clean sponge dip into liquid and blot stain until stain has lifted. Repeat if necessary.
How do you measure your hall, stairs and landing?

Begin by counting how many steps in total need covering. Next, measure the height and depth of each step - if they're all the same, you only need to measure one. Add the height of the step to the depth of the step, and multiply it by the number of steps you have to find the total length of the carpet you'll need to cover the stairs. The width of the carpet should simply be the width of the steps. When measuring the landing and hallways remember to measure into doorways and to maximum points in the hall. When measuring the landing always make sure you measure from the threshold of the door accross the landing and over the nosing down the first step.


Bleach Cleaning Carpets

For those carpets which state they are bleach cleanable a solution of 10% bleach to water can be used to clean those heavy stain areas.

Ask about Laminate Flooring

Do I need to lay underlay under my laminate flooring?

Underlay is recommended this flooring needs to flex and move this will give it a flooting surface. It will also help reduce the sound underfoot and also increase comfort too.

Can I put furniture with castors on laminate flooring?

Yes, you can put Castors on laminate floor however they can damage your flooring if the correct protective measures aren’t put in place. If possible use soft castors, to limit the damage cause it will also improve the sitting comfort (if on a chair/sofa) compared to hard castors. Otherwise use a hard floor protective mat underneath the castors.

In what direction should you lay laminate?

There is no right or wrong way to lay laminate it is your own personal taste. Laying the laminate in the direction of themain sourse of light into a room will elongate the room and make it look longer.

Ask about vinyl flooring

Is vinyl flooring hard wearing?

Vinyl flooring is extremely durable and easy to maintain, plus with its moisture, scratch and stain resistance it is perfect for high traffic rooms throughout the home.

Can I fit vinyl flooring to any room in my home?

Due to its water-resistance and durability, vinyl flooring is suitable for every room in the home! It is very popular in bathroom and kitchens where spills are more likely to occur.

What are the benefits of vinyl flooring?

There are many benefits of Vinyl Flooring. Vinyl is extremely versatile and durable, with its great range of colours and styles which will be sure to fit in any room in your home.  It is easy to clean, scratch and water resistant. You can get the look of real wood or stone without the hassle of maintenance or the expence.

Ask about underlay

I aready have underlay. Is this ok?

Underlay is an important extra layer that goes underneath the carpet, protecting the carpet, providing you insulation and extra comfort underfoot. With time this will degrade and trap dirt and odours. Our carpet suppliers will only guarantee the life of their products if fitted on new Underlay. Remember CarpetWays offer Free Fitting if your carpet is purchased with new underlay.

Do Felt back carpet needs underlay?

Feltback carpets can be fitted with or without carpet underlay. Although it is recommed that you fit the best quality underlay you can afford as it add comfort, sound proofing and it will also extend the lifespan of your carpet.


Ask about luxury vinyl tiles

Are luxury vinyl tiles suitable for the Bathroom?

All of our luxury vinyl tiles are waterproof, which makes it the perfect flooring for areas such as kitchens and bathrooms.

Do luxury vinyl tiles need underlay?

If your luxury vinyl tile has a click system you can choose to lay underlay underneath. If its not the click system this will need to be stuck down directly to your floor.

What are feature strips?

Feature strips are thin strips of LVT which are used to create grout in between the tiles to create a more authentic wood or stone look. They come in a range of colours and can be used to create a natural or unique stylish finish.

Other Questions

What is the best flooring to be used in a kitchen?

The kitchenis usually one of the busiest areas in your home. The flooring you choose must be durable, resilient and can withstand the spills and splashes of daily life.  A vinyl floor covering of luxury vinyl tiles are the best choice for kitchens.  Low maintenance,  water resistant, hygenic and easy cleaned with general household cleaners


How do I make a complaint if I'm not happy with my purchase?

Although we would regret having to receive any complaints this would be given our utmost priority and we will try and resolve any issues as quickly as possible. Any complaints can be submitted in various ways. Please write to us at: Carpetways 1 Peacock Drive Allanshaw Industrial Estate Hamilton ML3 9FJ You can call us on: 01698 477788 Or send us an email on:

How long will it take to get my order?

If your order is in stock it will be delivered to you within 7-10 working days.